Privacy Policy

ShieldAssist (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website [Website URL] or use our Services.

By using our Website and Services, you agree to the terms outlined here.

Information We Collect

We may collect the following types of information:

A. Information You Provide:

• Name, email address, phone number
• Vehicle details (make, model, registration number)
• Payment details (processed securely through payment gateways)
• Location details for service requests

B. Information We Collect Automatically:

• IP address and browser type
• Device information
• Cookies and usage data (see Section 7)

C. Information from Third Parties:

• Details from payment processors or service providers involved in fulfilling your request

How We Use Your Information

• We use your information to:
  a. Provide and manage roadside assistance services.
  b. Process payments and send booking confirmations.
  c. Improve our Website functionality and user experience.
  d. Communicate updates, offers, and service notifications (with your consent).
  e. Comply with legal obligations.

How We Share Your Information

• We may share your data with:
  
  • Service Providers to fulfill your roadside assistance request.
  • Payment Gateways for secure transaction processing.
  • Legal Authorities when required by law.
  
  We do not sell or rent your personal information to third parties for marketing purposes.

Your Rights

Depending on your location, you may have rights under applicable data protection laws to:

• Access the personal data we hold about you.
• Request corrections or updates to your data.
• Request deletion of your data.
• Opt out of marketing communications.

To exercise these rights, contact us at [Support Email].

Data Security

We take reasonable measures to protect your data against unauthorized access, alteration, or disclosure. However, no method of online transmission is 100% secure.

Cookies

Our Website uses cookies to:

• Remember your preferences.
• Track website usage for analytics.
• Improve service functionality.

You can adjust your browser settings to refuse cookies, but some features of our Website may not function properly.

Third-Party Links

Our Website may contain links to external websites. We are not responsible for their privacy practices or content.

Children’s Privacy

Our Services are not directed to individuals under 18 years old, and we do not knowingly collect information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• 📧 [Support Email]
• 📞 [Support Phone]
• 📍 [Business Address]